Overview

 

This program prepares students to assist physicians by performing functions related to the clinical aspects of a medical office. Instruction includes preparing patients for examination and treatment, routine laboratory procedures, pharmacology, taking and documenting vital signs, technical aspects of phlebotomy, the 12-lead EKG and the cardiac life cycle.

 

Clinical Medical Assisting Detailed Course Information

This program covers the following key areas and topics:

  • Responsibilities of the clinical medical assistant and introduction to healthcare facilities
  • Medical terminology, anatomy and physiology, circulation of the heart and blood vessels
  • Care & safety of patients, medical & legal aspects of care, confidentiality and HIPAA
  • Effective verbal and non-verbal communication, interpersonal skills and human behavior
  • Aseptic techniques, infection prevention, universal precautions, proper use and disposal of biohazards and sharps
  • Documenting patient medical histories, updating patient medical files, vital signs and documentation
  • Applying sterile dressings, preparing patients for x-rays, performing various injections, administering oral medications, instructing patients on the proper usage of medications
  • Phlebotomy, venipunctures and capillary sampling, collecting specimens and point of care testing
  • Performing 12 lead EKGs and EKG strip analysis (P,Q,R,S,T wave form)
  • Role of the EKG technician
  • Function of the EKG department in a variety of settings (hospital, clinic, office, mobile service)
  • Medical terminology related to electrocardiography
  • Care and safety of patients including medical and legal aspects of patient care
  • Anatomy and physiology of the cardiovascular system
  • Electrophysiology, the conduction system of the heart, and the cardiac cycle
  • Circulation of blood through the heart and vessels
  • Lead placement for 12-lead electrocardiography
  • Basic EKG interpretation of normal rhythms and arrhythmias
  • EKG troubleshooting including recognizing artifacts
  • Waves and measurements
  • EKG strip analysis (P,Q,R,S,T wave-form interpretation)
  • Identification of rhythms using the 12-lead EKG
  • Pacemakers
  • Holter monitoring and the echocardiogram
  • The history of Phlebotomy and the roles and responsibilities of a Phlebotomy Technician
  • Laboratory operations (e.g. safety, quality control,), quality assurance , laboratory law, ethics and regulatory issues
  • Anatomy and physiology of the circulatory system and anatomy of the hand, leg & foot – including arteries and veins
  • Universal precautions – safety protocols, infection control and medical asepsis
  • Specimen collection, processing, handling, documentation and transportation
  • Venipuntcures and skin puncture practice, syringe practice, heel puncture, protocol, syringe draws, etc

Medical Administrative Assistant Detailed Course Information:

  • An overview of the healthcare industry and expectations for a healthcare professional
  • Role of the medical administrative assistant
  • History of medicine, medicine and the law, medical malpractice, medical ethics, and medical practice specialties
  • Patient communication techniques, appointment scheduling and general office duties
  • Basic terminology used in the medical office
  • Medical records management, confidentiality of the medical record, initiating a medical record for new client and filing reports in the medical record
  • HIPAA review and patient bill of rights and confidentiality, ethics and legal issues
  • Financial practice management, health insurance & billing and coding procedures
  • Professional fees, billing & collecting procedures, accounting systems
  • Medical accounting, financial statements, cost analysis, budgets for the medical practice
  • Specimen collection, laboratory safety and federal and state regulations
  • Assisting with medical emergencies 

Certifications

Students should have or be pursuing a high school diploma or GED.

There are several National Certification exams that are available to students who successfully complete this program:

  • National Healthcareer Association (NHA) Certified Clinical Medical Assistant (CCMA) Exam
  • National Healthcareer Association (NHA) Certified Medical Administrative Assistant (CMAA)

FAQs

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Video Lesson Presentations

Mobile-Ready

eBooks & Supplemental Materials

Mentor Support

Certificate of Completion

Clinical Externship Opportunity*

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